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Footage.net collects information from our users at several different points on our Web site
In order to use several services on this Web site, a user must complete the registration form. During registration a user gives contact information, such as name and email address, and unique identifiers such as username and password. We use this information to contact the user about services on our site for which he has expressed interest. This information is also used by our footage partners when a user specifically requests for additional information from that supplier, as in the submission of a clipboard. User information collected on Footage.net is not provided to any third party or partner unless a specific action is taken on Footage.net by the user.
When a user submits a Zap Request Service, that request and the associated user contact information is sent via email to all Footage.net footage partners who subscribe to the service. Our footage partners are contractually prohibited from contacting any user submitting a Zap Request unless that footage partner has content specifically suited to the user's request. In addition, any further marketing by Footage.net partners to the user's name or contact information is strictly prohibited. Violations of additional marketing efforts should be reported directly to Footage.net at firstname.lastname@example.org .
A list of current Footage.net Zap Request Service partners is included on the Zap Request Service page.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
Some cookies are required in order for proper operation of the Footage.net website and use its features
and remembering your actions in each page during one session.
PLEASE NOTE: Without these cookies, we cannot guarantee the performance of our website during your sessions.
We use performance cookies, specifically Google Analytics, to collect information about how users use our website. We collect information such as the part of the webpage clicked, number of webpages visited, length of time of each session, and error messages (if any) with the purpose of improving our website and providing users with a better experience. For more information on Google Analytics, please click here.
We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as 'digital analytics'. This information allows us to understand individual behaviours and needs more accurately. For more information on how Google uses the data collected via this service, see here: http://www.google.com/policies/privacy/partners/ To opt out of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
The ads appearing on this Web site are managed and delivered by Footage.net. Information about users' visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users' wishes.
To monitor the ongoing satisfaction of our services, we use survey software to manage our customer and client surveys. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. When creating a survey, we utilize multiple methods of communication, including online invitations and email-based initiations. Surveys are completely voluntary, and under no circumstance is a user required to respond to an invitation. When a survey invitation is emailed, we send the email directly or through our partner SurveyMonkey. SurveyMonkey does not save email addresses for any other use. After completion of the survey, individual responses are deleted, and only aggregate information is used.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
We share personal or contact information, such as email, when a user selects certain explicit tasks with Footage.net. These include submitting a clipboard request to a footage supplier on Footage.net, or creating and sending a Zap Request to our footage partners. In these cases, the user is granting permission for the receivers of these services to respond to the user request, but only for the purposes of that specific request. Our footage partners are prohibited from accumulating your contact information for subsequent marketing efforts, and any such effort is contractually prohibited, unless you grant them such permission through their terms and conditions.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In the event Footage.net or NPG, Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on our Web site for 30 days after a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
This Web site contains links to other sites. Please be aware that we, Footage.net, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage, in a locked facility.
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing our Customer Support at email@example.com. Or, contact us by telephone or postal mail at the contact information listed below.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.